.sc-call-center{position:relative;width:1100px;height:720px;font-family:var(--font-product)}.sc-call-center svg{display:inline-block;vertical-align:middle;flex:none}.sc-call-center .body{padding:10px 16px;gap:10px}.sc-call-center .hdr{display:flex;justify-content:flex-end;height:30px;flex:none}.sc-call-center .hdr .btn{height:30px;color:var(--m-muted-fg)}.sc-call-center .desk{flex:none;display:flex;flex-direction:column;gap:8px}.sc-call-center .dh{display:flex;align-items:center;justify-content:space-between;gap:16px}.sc-call-center .dh h2{margin:0;font-size:17px;font-weight:800;letter-spacing:-.015em}.sc-call-center .chips{display:flex;gap:6px}.sc-call-center .chip{display:inline-flex;align-items:center;gap:6px;height:26px;padding:0 10px;border:1px solid var(--m-border);border-radius:999px;font-size:12px;font-weight:600;color:var(--m-muted-fg)}.sc-call-center .chip.on{background:var(--m-card);color:var(--m-fg);border-color:var(--m-muted-fg)}.sc-call-center .chip em{font-style:normal;opacity:.7;font-variant-numeric:tabular-nums}.sc-call-center .missed-ok{display:flex;align-items:center;gap:8px;height:26px;padding:0 12px;border:1px solid color-mix(in oklch,var(--m-success) 35%,transparent);border-radius:8px;background:color-mix(in oklch,var(--m-success) 8%,transparent);color:var(--m-success);font-size:12px;font-weight:600}.sc-call-center .missed-ok svg{width:14px;height:14px}.sc-call-center .missed-ok em{font-style:normal;font-weight:500;opacity:.75}.sc-call-center .lanes{display:grid;grid-template-columns:1.06fr 1fr;gap:14px;align-items:start}.sc-call-center .lane{min-width:0}.sc-call-center .lh{display:flex;align-items:baseline;gap:10px;margin-bottom:6px}.sc-call-center .lh h3{margin:0;font-size:11.5px;font-weight:700;letter-spacing:.09em;text-transform:uppercase;color:var(--m-muted-fg)}.sc-call-center .lh em{font-style:normal;font-size:12px;font-weight:800;font-variant-numeric:tabular-nums}.sc-call-center .lh span{margin-left:auto;font-size:11.5px;color:var(--m-faint);white-space:nowrap}.sc-call-center .card{position:relative;overflow:hidden;background:var(--m-card);border:1px solid var(--m-border);border-radius:12px;padding:9px 13px 8px;box-shadow:0 1px 2px #0003}.sc-call-center .card+.card{margin-top:6px}.sc-call-center .sla{position:absolute;left:0;right:0;top:0;height:3px;background:var(--m-muted)}.sc-call-center .sla i{display:block;height:100%}.sc-call-center .card.tight .sla i{background:var(--m-warning)}.sc-call-center .card.late .sla i{background:var(--m-danger)}.sc-call-center .row1{display:flex;flex-wrap:wrap;align-items:center;gap:6px 10px;margin-bottom:4px}.sc-call-center .timer{display:inline-flex;align-items:baseline;gap:6px;font-variant-numeric:tabular-nums;white-space:nowrap}.sc-call-center .timer b{font-size:15px;font-weight:800;letter-spacing:-.015em}.sc-call-center .timer span{font-size:11px;font-weight:600;color:var(--m-muted-fg)}.sc-call-center .card.tight .timer b{color:var(--m-warning)}.sc-call-center .card.late .timer b,.sc-call-center .card.late .timer span{color:var(--m-danger)}.sc-call-center .tag{display:inline-flex;align-items:center;gap:4px;height:20px;padding:0 7px;border:1px solid var(--m-border);border-radius:6px;background:var(--m-muted);color:var(--m-muted-fg);font-size:11px;font-weight:700;white-space:nowrap}.sc-call-center .tag svg{width:11px;height:11px}.sc-call-center .owner{display:inline-flex;align-items:center;gap:6px;font-size:12px;font-weight:600;color:var(--m-muted-fg);white-space:nowrap}.sc-call-center .owner i{width:20px;height:20px;border-radius:50%;border:1px solid var(--m-border);background:var(--m-muted);display:grid;place-items:center;font-style:normal;font-size:9.5px;font-weight:800;letter-spacing:.04em}.sc-call-center .owner.free{color:var(--m-faint)}.sc-call-center .owner.free i{border-style:dashed;background:transparent}.sc-call-center .ml{margin-left:auto}.sc-call-center .who{display:flex;flex-wrap:wrap;align-items:baseline;gap:4px 10px}.sc-call-center .who b{font-size:14px;font-weight:700;letter-spacing:-.01em}.sc-call-center .who .tel{display:inline-flex;align-items:center;gap:5px;font-size:12.5px;font-weight:600;font-variant-numeric:tabular-nums}.sc-call-center .who svg{width:12px;height:12px;color:var(--m-muted-fg)}.sc-call-center .what{display:flex;flex-wrap:wrap;align-items:center;gap:4px 8px;margin-top:4px;font-size:12px;color:var(--m-muted-fg)}.sc-call-center .what b{font-weight:600;color:var(--m-fg)}.sc-call-center .what i{font-style:normal;color:var(--m-border)}.sc-call-center .what .bad{color:var(--m-danger);font-weight:600}.sc-call-center .what .amt{margin-left:auto;font-size:14px;font-weight:800;letter-spacing:-.015em;color:var(--m-fg);font-variant-numeric:tabular-nums}.sc-call-center .card .acts{display:flex;flex-wrap:wrap;align-items:center;gap:6px;margin-top:7px}.sc-call-center .card .acts .btn{height:28px;font-size:12px}.sc-call-center .acts .ref{margin-left:auto;font-size:11px;color:color-mix(in oklch,var(--m-muted-fg) 70%,transparent);font-variant-numeric:tabular-nums;white-space:nowrap}.sc-call-center .badge{display:inline-flex;align-items:center;height:22px;padding:0 8px;border:1px solid var(--m-border);border-radius:6px;font-size:11.5px;font-weight:600;white-space:nowrap}.sc-call-center .ping{display:inline-flex;align-items:center;gap:6px;padding:3px 8px;border-radius:6px;background:color-mix(in oklch,var(--m-info) 12%,transparent);color:var(--m-info);font-size:11.5px;font-weight:700;white-space:nowrap}.sc-call-center .ping svg{width:12px;height:12px}.sc-call-center .ops{display:grid;grid-template-columns:1fr 1fr;gap:10px;flex:none}.sc-call-center .oc{background:var(--m-card);border:1px solid var(--m-border);border-radius:10px;padding:10px 13px;display:flex;flex-direction:column;min-width:0}.sc-call-center .ch{display:flex;align-items:center;justify-content:space-between;gap:8px}.sc-call-center .ct{display:inline-flex;align-items:center;gap:7px;font-size:13px;font-weight:600;letter-spacing:-.005em}.sc-call-center .ct svg{width:14px;height:14px;color:var(--m-muted-fg)}.sc-call-center .inf{width:13px;height:13px;color:var(--m-faint)}.sc-call-center .pg{display:flex;gap:2px;margin-top:6px}.sc-call-center .pg span{padding:2px 9px;border-radius:999px;font-size:11.5px;font-weight:600;color:var(--m-muted-fg)}.sc-call-center .pg span.on{background:var(--m-muted)}.sc-call-center .tiles{display:grid;grid-template-columns:1fr 1fr;gap:8px;margin-top:8px}.sc-call-center .tile{display:flex;flex-direction:column;align-items:center;gap:1px;padding:7px 8px;border-radius:8px;background:var(--m-muted);color:var(--m-muted-fg)}.sc-call-center .tile svg{width:15px;height:15px}.sc-call-center .tile b{font-size:20px;font-weight:800;line-height:1.1;font-variant-numeric:tabular-nums}.sc-call-center .tile span{font-size:11px}.sc-call-center .tile.info{background:color-mix(in oklch,var(--m-info) 12%,transparent);color:var(--m-info)}.sc-call-center .tile.ok{background:color-mix(in oklch,var(--m-success) 12%,transparent);color:var(--m-success)}.sc-call-center .tile.bad{background:color-mix(in oklch,var(--m-danger) 12%,transparent);color:var(--m-danger)}.sc-call-center .sbar{display:flex;align-items:center;gap:10px;margin-top:9px}.sc-call-center .sl{width:52px;flex:none;font-size:11px;color:var(--m-muted-fg)}.sc-call-center .bar{flex:1;height:6px;border-radius:4px;background:var(--m-muted);display:flex;overflow:hidden}.sc-call-center .bar i{display:block;height:100%;border-right:2px solid var(--m-card)}.sc-call-center .bar i:last-child{border-right:0}.sc-call-center .n-in{background:var(--m-muted-fg)}.sc-call-center .n-await{background:color-mix(in oklch,var(--m-muted-fg) 40%,transparent)}.sc-call-center .n-uns{background:color-mix(in oklch,var(--m-warning) 25%,transparent)}.sc-call-center .leg .sq{width:9px;height:9px;border-radius:2px;display:inline-block}.sc-call-center .sn{width:24px;flex:none;text-align:right;font-size:11px;color:var(--m-faint);font-variant-numeric:tabular-nums}.sc-call-center .leg{display:flex;flex-wrap:wrap;gap:4px 12px;margin-top:5px;font-size:12px;color:var(--m-muted-fg)}.sc-call-center .leg span{display:inline-flex;align-items:center;gap:5px}.sc-call-center .leg b{color:var(--m-fg);font-weight:600;font-variant-numeric:tabular-nums}.sc-call-center .leg .hint{color:var(--m-faint);font-size:11px}.sc-call-center .dot{width:7px;height:7px;border-radius:50%}.sc-call-center .kick{margin-top:7px;font-size:9.5px;font-weight:700;letter-spacing:.08em;text-transform:uppercase;color:var(--m-faint)}.sc-call-center .rchips{display:grid;grid-template-columns:1fr 1fr;gap:4px;margin-top:5px}.sc-call-center .rchip{display:flex;align-items:center;gap:7px;height:27px;padding:2px 8px;border-radius:6px;background:var(--m-muted);font-size:11.5px;min-width:0}.sc-call-center .rchip svg{width:13px;height:13px;color:var(--m-success)}.sc-call-center .rchip div{min-width:0}.sc-call-center .rchip b{display:block;font-weight:600;line-height:1.15;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.sc-call-center .rchip span{display:block;font-size:10.5px;color:var(--m-muted-fg);line-height:1.15}.sc-call-center .morel{margin-top:6px;display:flex;justify-content:space-between;font-size:11px;color:var(--m-muted-fg)}.sc-call-center .more{display:inline-flex;align-items:center;gap:5px;font-size:12px;color:var(--m-fg)}.sc-call-center .more svg{width:12px;height:12px}.sc-call-center .forecast{flex:none}.sc-call-center .grid{margin-top:8px;display:flex;flex-direction:column;gap:3px}.sc-call-center .gr{display:grid;grid-template-columns:150px repeat(30,minmax(0,1fr));gap:3px;align-items:center}.sc-call-center .gl{font-size:11.5px;color:var(--m-muted-fg);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.sc-call-center .gr.whole .gl{color:var(--m-fg);font-weight:600}.sc-call-center .gr.head .gl{font-size:10px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--m-faint)}.sc-call-center .gd{position:relative;text-align:center;font-size:10px;color:var(--m-muted-fg);font-variant-numeric:tabular-nums;line-height:14px}.sc-call-center .gd.we{color:var(--m-fg);font-weight:700}.sc-call-center .gd i{position:absolute;left:0;top:-11px;font-style:normal;font-size:9px;color:var(--m-faint);white-space:nowrap}.sc-call-center .gr.head{margin-top:8px}.sc-call-center .gc{height:22px;border-radius:4px;background:var(--m-muted)}.sc-call-center .gc.low{background:color-mix(in oklch,var(--m-danger) 55%,var(--m-card))}.sc-call-center .gc.mid{background:color-mix(in oklch,var(--m-warning) 55%,var(--m-card))}.sc-call-center .gc.good{background:color-mix(in oklch,var(--m-success) 45%,var(--m-card))}.sc-call-center .gc.high{background:color-mix(in oklch,var(--m-success) 85%,var(--m-card))}