.sc-chat{position:relative;width:1100px;height:720px;font-family:var(--font-product)}.sc-chat .pane{flex:1;min-height:0;display:flex;border:1px solid var(--m-border);border-radius:8px;background:var(--m-card);overflow:hidden}.sc-chat .list{width:340px;flex:none;display:flex;flex-direction:column;border-right:1px solid var(--m-border)}.sc-chat .lh{padding:12px 12px 10px;border-bottom:1px solid var(--m-border)}.sc-chat .lh h2{margin:0 0 8px;font-size:13px;font-weight:600}.sc-chat .lh .search{width:100%;height:32px;background:var(--m-bg)}.sc-chat .tabs{display:flex;gap:2px;margin:8px 12px;padding:3px;border-radius:7px;background:var(--m-muted)}.sc-chat .tab{flex:1;height:24px;display:grid;place-items:center;border-radius:5px;font-size:11.5px;font-weight:500;color:var(--m-muted-fg)}.sc-chat .tab.on{background:var(--m-card);color:var(--m-fg);box-shadow:0 1px 2px #0000002e}.sc-chat .rows{flex:1;min-height:0;overflow:hidden;border-top:1px solid var(--m-border)}.sc-chat .row{display:flex;gap:10px;padding:10px 12px;border-bottom:1px solid var(--m-border)}.sc-chat .row.cur{background:var(--m-muted)}.sc-chat .av{position:relative;flex:none;width:36px;height:36px;border-radius:50%;display:grid;place-items:center;background:var(--m-brand-soft);color:var(--m-brand);font-size:11px;font-weight:600}.sc-chat .av.online{box-shadow:0 0 0 1px var(--m-card),0 0 0 3px var(--m-success)}.sc-chat .av .dot{position:absolute;right:-2px;bottom:-2px;width:11px;height:11px;border-radius:50%;border:2px solid var(--m-card)}.sc-chat .dot.open{background:var(--m-success)}.sc-chat .dot.waiting{background:var(--m-info)}.sc-chat .dot.closed{background:color-mix(in oklch,var(--m-muted-fg) 40%,transparent)}.sc-chat .rc{flex:1;min-width:0;display:flex;flex-direction:column;gap:2px}.sc-chat .l1,.sc-chat .l3{display:flex;align-items:center;justify-content:space-between;gap:8px}.sc-chat .l1 b{font-size:12.5px;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.sc-chat .l1 em{flex:none;font-style:normal;font-size:10px;color:var(--m-muted-fg)}.sc-chat .l2,.sc-chat .last{font-size:11.5px;color:var(--m-muted-fg);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.sc-chat .unread{flex:none;min-width:18px;height:18px;padding:0 5px;border-radius:9px;background:var(--m-danger);color:#fff;font-size:10px;font-weight:700;display:grid;place-items:center}.sc-chat .thread{flex:1;min-width:0;display:flex;flex-direction:column}.sc-chat .th{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;padding:12px 16px;border-bottom:1px solid var(--m-border)}.sc-chat .who{display:flex;flex-direction:column;gap:2px;min-width:0}.sc-chat .nm{display:flex;align-items:center;gap:8px}.sc-chat .nm b{font-size:13px;font-weight:600}.sc-chat .nm i.on{width:8px;height:8px;border-radius:50%;background:var(--m-success)}.sc-chat .th .sub{font-size:11.5px;color:var(--m-muted-fg)}.sc-chat .th .btn.ic{height:28px;width:28px}.sc-chat .bk{display:flex;align-items:center;gap:8px;padding:6px 16px;font-size:11.5px;background:color-mix(in oklch,var(--m-muted) 50%,transparent);border-bottom:1px solid var(--m-border)}.sc-chat .bk .lbl{color:var(--m-muted-fg)}.sc-chat .bk b{font-weight:600}.sc-chat .bk i{width:1px;height:12px;background:var(--m-border)}.sc-chat .msgs{flex:1;min-height:0;padding:16px;display:flex;flex-direction:column;justify-content:flex-end;gap:8px}.sc-chat .msg{display:flex}.sc-chat .msg.admin{justify-content:flex-end}.sc-chat .bub{max-width:75%;padding:8px 14px;border-radius:16px;background:var(--m-muted);color:var(--m-fg)}.sc-chat .msg.admin .bub{background:var(--m-primary);color:var(--m-primary-fg)}.sc-chat .mh{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:2px;font-size:10px;opacity:.7}.sc-chat .mh .from{display:inline-flex;align-items:center;gap:4px;font-weight:600}.sc-chat .mh .tm{display:inline-flex;align-items:center;gap:4px}.sc-chat .mh svg{width:11px;height:11px}.sc-chat .bub p{margin:0;font-size:12.5px;line-height:1.5}.sc-chat .composer{display:flex;gap:8px;padding:12px;border-top:1px solid var(--m-border)}.sc-chat .composer .inp.ta{flex:1;min-height:60px;background:var(--m-bg)}.sc-chat .composer .send{width:40px;height:40px;padding:0;align-self:flex-end}